Download latest SNMP Agents from http://h18004.www1.hp.com/products/servers/software/citrix/hpcitrixcert.html in this case, the download link is hp-agents-xs.iso extract the iso using 7-zip to a folder and copy the contents of this folder to /tmp of your xenserver using winscp ssh in to your xenserver using root account and run sh /tmp/hp-agents-xs/install.sh Console output